May is Mental Health Awareness Month, a time when we collectively shine a light on the importance of mental well-being. But for me, this year’s focus on mental health isn’t just a talking point—it’s personal. This year, my family has been directly affected by the mental health struggles of someone we love. And while I won’t share the details out of respect for their privacy, I’ve come to understand more deeply that the ripple effect of mental health goes far beyond the individual who is struggling.
Mental health is not a solitary experience. It impacts everyone—family, friends, colleagues, and even teams in the workplace. It influences how we show up, how we perform, and how we lead. As a leadership coach, I have seen firsthand how mental health challenges can quietly erode confidence, connection, and productivity. Yet despite this, mental health is often a difficult topic to discuss, especially in professional settings where “toughness” is still wrongly seen as a virtue.
Understanding Burnout: Not All Burnout Is the Same
When we talk about mental health in the workplace, burnout is often one of the most visible signs that something is wrong. But burnout is not a singular experience—it occurs in degrees. This was a revelation for me when I learned from Nick Petrie, a leadership expert who focuses on burnout and resilience, that burnout can be categorized into three levels:
🔥 1st Degree Burnout: Periods of heavy stress and overwhelm, but you can still perform effectively. Recovery requires self-care—building in breaks, setting device-free time, and creating clear work boundaries.
🔥🔥 2nd Degree Burnout: Chronic stress and fatigue, coupled with decreasing motivation and effectiveness. Recovery requires mindset and behavior changes—learning to prioritize yourself, setting stronger boundaries, and saying no without guilt.
🔥🔥🔥 3rd Degree Burnout: Complete mental and physical shutdown. Simple tasks feel impossible. Recovery requires deep life changes—stepping away from work, seeking professional support, and re-envisioning your life.
Mental Health Literacy: Knowledge That Leads to Action
But recognizing burnout is just one piece of the puzzle. True mental well-being comes from cultivating mental health literacy—a concept pioneered by Anthony Jorn. Mental health literacy is more than just knowledge; it is knowledge that leads to action. It encompasses five key areas:
- Understanding and promoting positive mental well-being.
- Recognizing early signs of mental health challenges.
- Reducing stigma around mental health.
- Enhancing help-seeking skills and self-care.
- Supporting others who are struggling.
With greater mental health literacy, leaders are better equipped to recognize when they or their teams are struggling. It’s about knowing that mental health is not just an individual issue—it is a collective responsibility.
Creating a Safe Space for Conversations
Mental health struggles don’t disappear because they are ignored. As leaders, we must be willing to create spaces for honest conversations. Here are some practical ways you can foster a mentally healthy work environment:
- Normalize Mental Health Discussions: Regularly remind your team that it’s okay to talk about how they are feeling.
- Use Simple Check-In Questions: Start with “What two words best describe how you are showing up today?” or “How are you feeling this week?” or “Is there anything on your mind that you would like support with?”
- Promote Self-Care: Lead by example—take breaks, model healthy boundaries, and prioritize your own well-being.
- Encourage Peer Support: Create a buddy system or small peer groups where team members can support each other.
- Provide Access to Resources: Share mental health hotlines, employee assistance programs, and reputable websites like Seize the Awkward (seizetheawkward.org) or the National Alliance on Mental Illness (NAMI) at nami.org.
Leading with Resilience and Empathy
Mental health is not just about avoiding burnout or navigating a crisis—it’s also about building resilience. Resilience is the ability to recover, to adapt, and to keep moving forward in the face of adversity. As leaders, we can help our teams develop resilience by creating a culture where struggles are acknowledged without shame, and support is offered without hesitation.
Resilient teams are those where people feel safe to speak up, to ask for help, and to take breaks when needed. They are teams where empathy is not just a word, but an action—listening without judgment, checking in regularly, and offering genuine support.
This year, I’ve been reminded of the profound impact that mental health can have, not just on the individual, but on everyone who loves and supports them. As leaders, we must embrace our humanity. We must recognize that mental health is a collective responsibility and that we have the power to create environments where people feel seen, heard, and supported.
As you read this, I encourage you to reflect: Are you creating space for mental health conversations in your team? Are you modeling healthy boundaries? And perhaps most importantly, are you taking care of yourself?
Because when we prioritize mental health—our own and that of our teams—we create a culture where people can truly thrive.